Arlanda to Löwenströmska Hospital: Arriving for Treatment or a Visit

Hospitals typically have more than one entrance depending on the department, and Löwenströmska is no exception — give the specific department or entrance you need when you book, if you know it, rather than just 'the hospital'. It's a small detail that saves being dropped at the wrong side of a large building when you're not feeling your best.

If you or the person travelling has mobility needs — using a wheelchair, moving more slowly, needing extra time and assistance getting in or out of the car — mention it when you book. It helps us confirm the right vehicle and lets the driver plan for a bit more time at both ends of the journey rather than a standard, brisk pickup.

Every pickup includes free waiting time once the driver confirms arrival, which is worth knowing about if you're travelling for a medical reason and moving through the terminal more slowly than usual — collecting bags, finding a wheelchair if needed, or simply taking things at your own pace. It's there as a buffer, not something you need to rush against.

• Free waiting time on every pickup, from when the driver confirms arrival
• Mobility needs confirmed at booking, not discovered at the kerb
• Flight tracked on arrival, so the pickup follows your actual landing time

We track your flight and the pickup follows the actual landing time, and your driver's name, phone number and licence plate are sent before pickup, so meeting them in the arrivals hall is straightforward even if you're moving slowly or carrying paperwork you'd rather not shuffle through while also searching for a car.

None of this needs to be arranged through a separate process — it's all handled through the same booking notes as any other request, whether that's a specific entrance, extra time, or simply letting the driver know that today isn't an ordinary arrival.