Trollbäcken to Arlanda: Travelling with Your Dog

An assistance dog travels with you free of charge, always — there's no request needed for an assistance dog specifically, since it's treated as part of accompanying you rather than as an additional passenger or item to arrange.

For any other animal — a pet dog, a cat in a carrier, anything else you're bringing along — request it when you book rather than mentioning it for the first time when the driver arrives. That way it's confirmed in advance that the car assigned can take your pet comfortably, rather than finding out at the door.

Mention the type and size of the animal in your booking notes; a small carrier and a large dog are different practical considerations for the driver and the vehicle.

A larger dog, or a pet alongside a family's usual luggage, may fit more comfortably in a bigger vehicle category than the smallest option — the combined space for passengers, luggage and the animal is what matters, not just seat count. If you're unsure which category fits your specific situation, mention the details in your notes and we can help confirm what works.

• Assistance dogs travel free of charge, no request needed
• Other animals: request at booking, with type and size noted
• Choose a category with room for the animal alongside your luggage, not just your passengers

The rest of the booking works the same as any other departure trip from Trollbäcken: a fixed price for the whole car agreed before you travel, and your driver's name, phone number and licence plate sent before pickup, so you know exactly who to expect — useful with a dog and luggage both in hand at the door.

Book as soon as you know your flight time, and mention the animal in your notes at the same point, rather than as an afterthought — it gives the most time to confirm the right vehicle for your trip.