Extra Space and Comfort: Choosing a Roomier Car

The Standard, Electric and Business categories are built around four passengers, but seat width and legroom vary by the specific car sent, and there's a practical ceiling on how much room any of them offer. The SUV / XL category has more usable space per passenger — a genuinely bigger cabin, not just a higher seat count — and is the simplest way to book more room without needing to explain why.

For a passenger who wants the most space available, booking SUV / XL even for a single traveller is entirely normal — you're not expected to fill every seat to justify the category, and nobody at booking asks why you chose it.

You choose the vehicle category at booking, before you ever meet a driver, and that's the only conversation this requires. If there's anything else that would help — more time to get settled, help with a bag — the notes field is there for it, but the space itself is solved purely by which category you select.

Beyond raw seat width, a bigger category generally means more legroom and a higher, easier entry and exit, which matters as much as shoulder room for a genuinely comfortable ride. It's also simply a calmer way to travel — nobody feels like they're negotiating for space with a fellow passenger or their luggage when the car itself has room to spare.

For a group where one or more passengers would benefit from more room, it's worth booking the bigger category for everyone rather than trying to split the group across two cars — one comfortable ride together is usually the better outcome, and the fixed price for the category is shown clearly before you book either way.