Long-Stay Business Travellers in Serviced Apartments

Luggage on our vehicles is measured as one combined budget rather than a simple bag count — a large checked case counts as two units, a cabin bag as one. A three-night hotel trip is usually one or two cases; a long-stay assignment is routinely three or four plus a laptop bag and sometimes a second holdall of equipment, which can push past what the Standard category's 6-unit budget comfortably takes.

If you're not sure your load fits, the SUV / XL category's 10-unit budget and six seats give more headroom, and it costs nothing to say in the booking notes exactly what you're bringing — we'd rather confirm it fits before pickup than have you find out at the kerb.

Unlike a hotel, a serviced apartment building often doesn't have someone at a desk around the clock, and key collection can involve a lockbox, a separate management office, or a code sent by email rather than a person handing you a card at check-in. That's worth sorting out with the apartment provider before you fly, because a transfer can get you to the address reliably, but it can't collect keys on your behalf from an office that closes before your flight lands.

If the address the apartment gives you for booking isn't the same as where you actually need dropping — a management office a block away, for instance — put the correct address into the booking rather than the marketing address, so your driver takes you to the right door.

A long-stay assignment is usually billed to the company, and choosing the company receipt option at booking makes out the receipt to your employer's name with the 6% VAT line broken out, the same as any other business booking — useful if the assignment's costs are tracked separately from your regular expense claims.

Enter your flight number so the pickup follows your actual landing time rather than the schedule — useful on a long-haul arrival where a delay is more likely than on a short European hop. Choose the vehicle category against how much you're actually bringing, not against how many nights you're staying, and use the notes field for anything oversized or for the correct drop-off address if it differs from the apartment's official one.