Förare
Luggage, pets & accessibilityCarers

Travelling with a Relative Living with Dementia

Updated 3 min read

An arrivals hall is one of the more disorienting places an airport has to offer — noisy, crowded, full of strangers and signage moving in every direction. For a relative living with dementia, that environment can be genuinely distressing, and the ride that follows is one part of the day you can actually plan to be calm and predictable.

Here's what's worth setting up in advance, and what the booking process lets you do on someone else's behalf.

On this page
  1. Booking on behalf of someone else
  2. What to note in advance
  3. What stays predictable regardless
  4. The return journey deserves the same planning

Booking on behalf of someone else

You can book the transfer yourself, as the carer, even if you won't necessarily be the one giving the driver instructions at the kerb — the booking, the driver's details and the pickup information can all go to your phone. This means the practical coordination sits with you, while your relative just needs to get to the car.

What to note in advance

  • That your relative may need a little more time and patience getting from the terminal to the car
  • A calmer or less crowded meeting point if the driver has flexibility to offer one
  • Any specific approach that helps — for instance, a driver introducing themselves calmly rather than rushing the greeting

What stays predictable regardless

The driver's name, phone number and licence plate are sent before pickup, so you know exactly who to look for rather than scanning a crowd of unfamiliar faces and names. Your flight is tracked, so the pickup time follows the actual landing rather than a fixed slot you might not be ready for — there's no pressure to rush from the gate to the kerb.

The return journey deserves the same planning

It's easy to focus all the planning on the arrival and treat the departure as a formality, but the same considerations apply on the way home — a calm pickup point, patience, and a driver who already knows what to expect. Booking the return leg with the same notes as the arrival, rather than leaving it until closer to the date, means one less thing to arrange while you're focused on the rest of the trip.

What every Förare booking includes

The fixed price you see before booking is the price on your receipt — 6% VAT included, whole car, not per person.

  • Flight tracked — pickup follows your live arrival
  • 45 minutes free waiting, from your driver's confirmed arrival
  • No terminal fee
  • No surge pricing, ever
  • Free cancellation up to 12 hours

Questions people ask before booking

Can I book the ride even if I won't be the one meeting the driver directly?

Yes — you can book on behalf of a relative, with the driver's details and pickup information sent to your phone.

Can I ask for a calmer or less crowded pickup point?

Mention it in your booking notes — we can't guarantee every specific request, but it's read and considered when assigning a driver.

How will we know who the driver is?

The driver's name, phone number and licence plate are sent before pickup, so you're not relying on guesswork in a crowded arrivals hall.

Is there pressure to rush from the gate to the car?

No — the pickup follows your flight's actual landing time, and there's free waiting built into every pickup, so there's no need to rush.

Should I book the return trip at the same time as the arrival?

It's worth doing so, with the same notes carried over, rather than treating the return as an afterthought once the rest of the trip is arranged.

Can I contact the driver directly if plans change on the day?

Yes — the driver's phone number is sent before pickup, so you can reach them directly if something changes.

Is a point-to-point booking useful for appointments during the visit?

Yes — if you need rides to a clinic or specific address during the stay, a point-to-point booking works the same way, with the same notes carried over.

Book your Arlanda pickup

Enter the address and you will see the price for the whole car before anything is paid. No account needed.

  • One fixed price for the whole car, 6% VAT included, shown before you pay.
  • Your driver's name, number and registration plate arrive before pickup.
  • Cancel free of charge more than 12 hours before pickup, refunded in full.
See your fixed priceSee the price list

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