You Noted Skis or a Bike, but Haven't Had a Confirmation Yet
Updated 3 min read
You added a note about skis, a bike, or something else oversized when you booked, and now you're getting closer to travel day without having heard anything back — it's a reasonable thing to want reassurance about, especially with gear that genuinely won't fit an ordinary boot if the wrong car turns up.
Here's what the confirmation actually is, roughly when to expect it, and what to do if it hasn't come.
On this page
What the confirmation covers
When you flag an oversized item — skis, a bike, a musical instrument, anything that doesn't fit the normal bag count — that note is checked against the vehicle category being sent, and a message confirms the car has room for it before your booking is treated as fully settled. It's a genuine check, not a formality, which is why it happens as a message rather than being assumed automatically.
Why it isn't instant
The confirmation is tied to matching a suitable car to your specific item and route, which isn't always something that happens the moment you submit a booking — it's worth allowing some time, rather than expecting it within minutes, particularly if you booked well ahead of your travel date.
If it hasn't come and your trip is close
If your travel date is approaching and you haven't received confirmation for an oversized item you flagged, contact us directly rather than waiting — support can check the status of your specific booking and either confirm it or resolve any gap. It's better to ask than to arrive at the kerb uncertain.
What to have ready when you contact support
Have your booking reference and a description of the item on hand when you reach out — it speeds up the check considerably compared with a general query. If your original note was vague, this is also a good moment to add more detail: exact dimensions, whether it's crated, and anything else that helps confirm the right car quickly.
What every Förare booking includes
The fixed price you see before booking is the price on your receipt — 6% VAT included, whole car, not per person.
- Flight tracked — pickup follows your live arrival
- 45 minutes free waiting, from your driver's confirmed arrival
- No terminal fee
- No surge pricing, ever
- Free cancellation up to 12 hours
Questions people ask before booking
How will I know my oversized item is confirmed?
You'll receive a message confirming the vehicle can accommodate it — this happens before your booking is treated as fully settled, as a genuine check against your specific item and route.
How long does confirmation usually take?
It varies, and it isn't always instant — allow some time rather than expecting it within minutes, especially if you booked well ahead of travel.
What if my trip is soon and I still haven't heard anything?
Contact us directly. Support can check your specific booking's status and confirm it or resolve any gap before you travel.
Does the confirmation cost anything extra?
No — it's part of the normal booking process. Any price difference from a bigger category, if one is needed, is shown before you book.
Should I still travel and hope for the best if I haven't heard back?
No — contact us before your travel date rather than assuming it will work out. It's better to have it settled in advance.
Does every oversized item need this same confirmation process?
Yes — skis, bikes, instruments and anything else that doesn't fit the normal luggage count all go through the same check before pickup.
Is it faster to contact support by phone or through the booking notes?
Contacting support directly is faster for a time-sensitive question close to travel; notes are better for details that don't need an immediate reply.
Book your Arlanda pickup
Enter the address and you will see the price for the whole car before anything is paid. No account needed.
- One fixed price for the whole car, 6% VAT included, shown before you pay.
- Choose the car by passengers and luggage — every category is priced before you choose.
- Cancel free of charge more than 12 hours before pickup, refunded in full.
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