Arriving at ArlandaVisually impaired travellers

Arlanda Pickups for Blind and Partially Sighted Travellers

Updated 3 min read

A taxi rank asks you to scan a line of cars, read a fare sign, and pick one — none of which works if you can't see it. A pre-booked transfer removes that entirely: the car, the price and the driver are all settled before you land, and the only thing left to do at the airport is find one specific person who already knows you're coming.

This covers how airline assistance and your transfer connect, how guide dogs travel, and how you and your driver actually find each other without relying on reading anything.

On this page
  1. Assistance to the meeting point
  2. Guide dogs travel with you
  3. Finding each other without relying on sight
  4. The rest of the booking

Assistance to the meeting point

Special assistance through the terminal — guiding you from the gate to arrivals — is arranged with your airline, ideally at booking or at least 48 hours ahead. That service typically ends at a set meeting point in arrivals, which the assistance staff can confirm with you as you go through.

The transfer itself is separate from that: it starts once you're at, or near, that meeting point. Telling us in your booking notes that you'll be coming through assistance and roughly how that usually goes for you means your driver isn't guessing.

Guide dogs travel with you

A guide dog travels in the car with you, always and at no extra charge — it's simply part of bringing you where you need to go, not an add-on to request. Mention it in the booking notes if you'd like your driver to know in advance, but there's nothing to negotiate or confirm; it's expected.

Finding each other without relying on sight

Your driver's name, phone number and licence plate are sent before pickup — the phone number matters most here, because a call is a far more reliable way to connect than trying to spot a car in a row of similar ones. If you're not sure exactly where you are once you're through the terminal, a quick call lets your driver describe where to head, or come and find you.

It also helps to say in the booking notes that you'd like your driver to call or text on arrival rather than wait for you to find them — a small adjustment to the usual routine that means the initiative sits with the driver, not with you working out which car is yours.

  • Book airline assistance directly with the airline ahead of your flight
  • Guide dogs travel with you always, at no extra charge
  • Ask your driver to call or text on arrival rather than waiting to be found

The rest of the booking

Your flight is tracked from booking, so however long getting through the terminal takes, the pickup time follows your actual landing. The price is fixed and shown before you book, for the whole car, so there's nothing to work out or read at the kerb.

What every Förare booking includes

The fixed price you see before booking is the price on your receipt — 6% VAT included, whole car, not per person.

  • Flight tracked — pickup follows your live arrival
  • 45 minutes free waiting, from your driver's confirmed arrival
  • No terminal fee
  • No surge pricing, ever
  • Free cancellation up to 12 hours

Questions people ask before booking

Can my guide dog travel in the car?

Yes, always and at no extra charge. It's part of the booking, not something you need to request separately, though mentioning it in the notes is welcome.

How do I find my driver without reading signage or a name board?

You'll have your driver's phone number before pickup. Ask them, in the booking notes, to call or text you on arrival rather than waiting for you to spot the car.

Do I need to book airport assistance separately?

Yes, through your airline, ideally at booking or at least 48 hours ahead. It covers you through the terminal; the transfer picks up from the meeting point onward.

Is there anything I need to organise for the fare?

No — the price is fixed and shown before you book, for the whole car, so there's nothing to read or negotiate on arrival.

What if getting through the terminal takes longer than usual?

Your flight is tracked from booking and the pickup time follows your actual landing, so extra time through assistance doesn't cost you anything on the transfer side.

Book your Arlanda pickup

Enter the address and you will see the price for the whole car before anything is paid. No account needed.

  • One fixed price for the whole car, 6% VAT included, shown before you pay.
  • Your driver's name, number and registration plate arrive before pickup.
  • Cancel free of charge more than 12 hours before pickup, refunded in full.

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