Paying for Your Airport Transfer with Klarna

Klarna appears as a payment option where you're eligible — eligibility is determined by Klarna itself based on your details at checkout, not something we control or can guarantee for every booking or every traveller. Where it's offered, choosing it works the way Klarna normally does: you complete whichever Klarna flow it presents, and the booking is confirmed once that payment goes through.

The cancellation terms are the same regardless of how you paid. Cancel more than 12 hours before pickup and you're refunded in full to the original payment method — for a Klarna payment, that means the refund follows the normal Klarna process on their side, just as a card refund follows the normal process on a bank's side.

Within 12 hours of pickup, the same rules apply as for any payment method: contact us as soon as you know, and where we can resell or reassign the trip we refund what we can and tell you the outcome either way.

Klarna sits next to card payment and phone wallets at checkout, not instead of them — if it isn't offered to you for whatever reason, card payment is always available as the standard option, and the booking works exactly the same way regardless of which one you use. None of it changes the fixed price itself, only how you settle it.

Klarna makes its own eligibility decision based on details at checkout, in the same way it would for any other merchant — factors like your location, your history with Klarna, or the specific payment product being offered can all play a part. That's genuinely outside our control, which is why the honest answer is 'where you're eligible' rather than a blanket yes for every traveller.