Why You Won't See Star Ratings on Our Site Yet
Updated 3 min read
Most booking sites lead with a star rating — a number that's meant to tell you, at a glance, whether other people trusted this before you did. You won't find one here, and it's worth explaining why plainly rather than leaving the gap unexplained.
The honest answer is simple: we don't publish a rating or a review count because we don't have real, verified ones to show yet. Making one up, or borrowing a number that isn't ours, isn't something we're willing to do to look more established than we are.
On this page
Why there's no number here
A star rating is only meaningful if it comes from real, identifiable travellers who actually took the trip and chose to leave feedback. Until that body of genuine reviews exists, any number on the page would be either invented or borrowed from somewhere it doesn't belong — and neither is something we'll do, however much a blank space stands out next to competitors who do show one.
What we show instead
In place of a rating, we set out exactly what every booking includes as a matter of fact rather than sentiment: one fixed price agreed before you book, 45 minutes of free waiting on every pickup, free cancellation up to 12 hours before your trip, live flight tracking, and your driver's name, phone number and licence plate sent before pickup. These aren't claims about how people felt about us — they're commitments you can check against your own booking, trip by trip.
How reviews will be collected, once they exist
As real trips happen and travellers choose to leave feedback, we intend to collect and show it honestly — genuine reviews from identifiable customers, not curated quotes or numbers assembled to look better than the underlying experience. When that exists, it'll be visible for what it actually is, not dressed up as something more established than it was on day one.
What this means for you right now
Without a rating to lean on, the fairest thing we can offer is transparency about exactly what you're getting for the fixed price shown before you book — every guarantee stated plainly, and a receipt afterward that matches what was promised. That's the trust we're asking you to extend in the meantime.
What every Förare booking includes
The fixed price you see before booking is the price on your receipt — 6% VAT included, whole car, not per person.
- Flight tracked — pickup follows your live arrival
- 45 minutes free waiting, from your driver's confirmed arrival
- No terminal fee
- No surge pricing, ever
- Free cancellation up to 12 hours
Questions people ask before booking
Why don't you show a star rating like other booking sites?
Because we don't have a body of real, verified reviews to show yet, and we won't publish an invented or borrowed number to fill that space.
Will you show reviews in the future?
Yes — as genuine feedback from real travellers accumulates, we intend to show it honestly, rather than manufacturing something in the meantime.
How can I trust a service with no visible reviews?
By checking the specific commitments stated plainly on every booking — the fixed price, free waiting, free cancellation, flight tracking and driver details — against your own trip, rather than a summary number.
Are the guarantees on your site backed by anything?
They're the actual terms of every booking, checkable trip by trip — the fixed price you see before paying, the waiting window, the cancellation policy and the driver details you're sent are not marketing claims but what the booking itself delivers.
Is this the same as saying you have bad reviews you're hiding?
No — it means we simply don't have a real body of reviews yet, positive or otherwise, and we'd rather say so plainly than show a fabricated number.
Book your Arlanda pickup
Enter the address and you will see the price for the whole car before anything is paid. No account needed.
- One fixed price for the whole car, 6% VAT included, shown before you pay.
- We follow the live arrival and move the pickup to the actual landing time.
- Cancel free of charge more than 12 hours before pickup, refunded in full.
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